Enhancing Our Drone Program
Today, we are one of the largest commercial users of drones in the United States, with approximately 600 FAA-certified drone pilots and more than 84,000 completed flights since the program’s inception. As our drone program has grown, so too has the task of managing compliance and safety requirements, as well as the opportunity to leverage the data we gain. Kittyhawk has supported the growth of our drone operation by streamlining the data, hardware and software into one single system of record.
Travelers has made a strategic investment in Kittyhawk, the market leader in enterprise drone operations software and an organization we had been partnering closely with for some time. The investment has further enhanced our position as an industry leader in the use of drone technology.
We began using drones in 2016 to inspect roofs of residential and commercial properties in everyday claim situations, as well as in response to catastrophes, enhancing the customer experience by expediting inspection, payment and repair while improving the safety of our Claim and Risk Control professionals by reducing the need to climb roofs and enter potentially hazardous areas.