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Sustainability at Travelers means performing today, transforming for tomorrow and fulfilling our promise to our customers, communities and employees.

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Our competitive advantages

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Creating sustained value at Travelers

Our long-term success depends not only on our business strategy and competitive advantages but also on keeping our promise to be there for our customers, communities and employees – or what we call the Travelers Promise. For this reason, we take an integrated approach to sustained value creation.

To focus our reporting on the topics most relevant to our industry, business and stakeholders, we have identified 16 key drivers of sustained value at Travelers. These topics:

  • Are integral to our ability to create shareholder value over time and execute on our long-term business strategy.
  • Allow us to effectively convey our holistic approach to risks and opportunities.
  • Help us communicate the inextricable link between our corporate purpose of fulfilling the Travelers Promise and our mission of creating long-term shareholder value.

As discussed in further detail under About Our Sustainability Reporting, the topics covered in our report were informed by extensive engagements with our shareholders and a prioritization exercise that assessed the relevance of potential topics to our industry, our business and our stakeholders.

Click on the icons below to learn about how each of these topics contributes to sustained value creation at Travelers.