Eco-Efficient Operations

At Travelers, we look for cost-effective ways to minimize our impact on the environment, which can also reduce our operating expenses, without compromising on our promise to customers, communities and employees.

Approach

As an insurer, most of our Scope 1 and 2 greenhouse gas (GHG) emissions are from office activity and mobile combustion (e.g., company vehicles). While we strive to reduce our emissions, our primary climate-related risks and opportunities relate to our property insurance business and claim service, which we cover in the Climate Strategy, Disaster Preparedness & Response and Public Policy sections.

Our Chief Administrative Officer, a member of the company’s Management and Operating Committees, oversees the Corporate Services team. This team regularly monitors and analyzes our operations and facilities to identify ways for us to operate more efficiently, reduce our environmental impact and lower our operating expenses. We evaluate projects based on their expected financial impact; our efforts to reduce our energy consumption and waste not only reduce our environmental impact but also lower our operating expenses. Our GHG Inventory & Goals page summarizes our progress to reduce direct and indirect GHG emissions and references our goal of becoming carbon neutral across our owned operations by 2030.¹

¹ Refers to Scope 1 and Scope 2 GHG emissions from owned operations. Owned operations do not include real estate holdings for investment purposes.