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Illustrative Initiatives

We recognize that long-term success depends not only on our financial strategy, business objectives and competitive advantages, but also on keeping our promise to be there for our customers, communities and employees. The following initiatives illustrate our integrated approach to sustained value creation and how we bring the Travelers Promise to life.

Climate strategy

Environmental Initiatives in Europe

Growing the Travelers Europe Forest

Within our European operations, we partner with OnHand, a “tech for good” organization that facilitates community and environmental sustainability initiatives in the United Kingdom and Ireland, including the “Travelers Europe Forest” tree-planting program.

IBHS Sponsorship

Supporting Research in Severe Weather Readiness and Response

Travelers has partnered with the Insurance Institute for Business & Home Safety (IBHS) for more than 20 years.

Hurricane over earth as viewed from space

Travelers Fortifies Communities

Building Strong, Resilient Communities

We partner with Habitat for Humanity®, SBP, Smart Home America, Team Rubicon and the Insurance Institute for Business & Home Safety to build affordable, wind-resistant homes to FORTIFIED Home standards throughout the country.

Travelers Institute®

Thought Leadership on Disaster Preparedness

The Travelers Institute has an extensive history of advancing education and dialogue around disaster preparedness.

Wildfire Defense Services

Protecting Our Customers from Increased Wildfire Risk

While our commitment to our customers is to make them whole after a covered loss such as a wildfire, we also help our customers avoid the loss entirely or mitigate the loss should one occur.

Community

Affordable Housing

Support through Funding and Volunteerism

Travelers continues its partnership with Habitat for Humanity® International and other nonprofit organizations focused on helping individuals and families achieve independence through safe and affordable housing.

BestPrep

Cultivating Our Talent Pipeline

Travelers provides volunteer and financial support to BestPrep, an organization focused on preparing Minnesota youth for success in school, their careers and life.

Connecticut Invention Convention

Inspiring the Next Generation of Inventors

Travelers employees across the nation served as volunteers and judges for the Connecticut Invention Convention, an entrepreneurial competition among innovative students in grades K-12.

Featured Service Project

Play Together, Stay Together

For our 2024 featured service project, Travelers partnered with the nonprofit One Family Illinois to build a KABOOM! playground and recreational area for foster children and families in Chicago’s Auburn-Gresham community.

Investing in College Access and Success

Supporting Nonprofits to Help Students Succeed

To help high school and college students in under-resourced communities gain access to college and find a career path, Travelers partners with four key organizations: College Possible, Hartford Promise, The Opportunity Network and uAspire.

Travelers Championship®

Our Signature Community Event

The Travelers Championship® golf tournament is a PGA TOUR Signature Event, and it showcases how our company and employees maintain a strong commitment to the communities in which we live and work.

Junior Achievement Insurance Learning Labs

Fostering Financial Literacy and Insurance Know-How

Travelers has partnered with Junior Achievement for nearly two decades, providing financial support and employee volunteers for local programs.

Travelers Art Speaks

Advancing Inclusion through the Arts

Travelers Art Speaks is an employee-focused program that leverages Travelers’ investment in arts and cultural organizations to spark meaningful and thought-provoking conversations with participating employees.

Travelers EDGE®

Transforming Tomorrow’s Workforce

Travelers EDGE®, our signature career-pipeline program, provides students with a unique, holistic approach to college and career readiness.

Headshots in black and white grouped together with Travelers EDGE logo.

Environmental Initiatives in Europe

Growing the Travelers Europe Forest

Within our European operations, we partner with OnHand, a “tech for good” organization that facilitates community and environmental sustainability initiatives in the United Kingdom and Ireland, including the “Travelers Europe Forest” tree-planting program.

American Forests Partnership

Partnering for a Purpose – Helping to Reforest North America

Travelers Personal Insurance has achieved significant environmental, educational and operational benefits through bold partnerships with American Forests and the U.S. chapter of 1t.org.

Community Service Vehicle Donations

Driving Opportunity

Travelers is proud to partner with Recycled Rides®, a program managed by the National Auto Body Council that brings together insurers, auto repair shops and community members to donate refurbished vehicles to those without reliable transportation.

Travelers Fortifies Communities

Building Strong, Resilient Communities

We partner with Habitat for Humanity®, SBP, Smart Home America, Team Rubicon and the Insurance Institute for Business & Home Safety to build affordable, wind-resistant homes to FORTIFIED Home standards throughout the country.

Customer experience

MyTravelers®

Simplifying the Customer Experience

Through the newly designed MyTravelers® web and mobile app experiences, customers can manage payments through bill pay and auto pay options; access, download and print insurance cards; file and track claims and chat with a Claim professional; and more.

Man at computer desk with laptop and desklamp.

toolkitPlus

Adding Value for Agents and Brokers

The toolkitPlus platform offers a full suite of free, customizable material, allowing agents and brokers to connect with customers via email, social media, video, digital advertising and more.

American Forests Partnership

Partnering for a Purpose – Helping to Reforest North America

Travelers Personal Insurance has achieved significant environmental, educational and operational benefits through bold partnerships with American Forests and the U.S. chapter of 1t.org.

IntelliDrive®

Leveraging Telematics to Encourage Safe Driving

Through consistent feedback and educational tips, our customers can better understand their driving habits and have the opportunity to influence their auto insurance premium by participating in our IntelliDrive® smartphone-based telematics programs.

Image of a phone with the IntelliDrive logo on the screen.

Wednesdays with Woodward® Webinar Series

Thought Leadership Programming

The Travelers Institute’s Wednesdays with Woodward® webinar series explores pressing issues at the intersection of public policy, insurance, business and leadership.

Wildfire Defense Services

Protecting Our Customers from Increased Wildfire Risk

While our commitment to our customers is to make them whole after a covered loss such as a wildfire, we also help our customers avoid the loss entirely or mitigate the loss should one occur.

Data privacy & cybersecurity

2024 Travelers Risk Index

Understanding the Growing Concern over Cyber Risks

The Travelers Risk Index, our annual national survey of approximately 1,200 business leaders, reveals that cyber risks have reclaimed the top spot among business concerns for 2024.

Cybersecurity

Cybersecurity Awareness Month

During Cybersecurity Awareness Month, Travelers initiates a campaign to highlight critical cyber-related risks, as well as actions employees can take to safeguard Travelers’ and our customers’ information.

Travelers Cybersecurity. Together, we protect.

Travelers Institute®

Cyber: Prepare, Prevent, Mitigate, Restore®

Recognizing that education is critical to enhancing cybersecurity, the Travelers Institute has been promoting cyber awareness through a series titled Cyber: Prepare, Prevent, Mitigate, Restore®.

Disaster preparedness & response

National Catastrophe Center

Catastrophe Planning and Response

Our National Catastrophe Center is the hub of our catastrophe response planning and event response efforts.

Travelers Fortifies Communities

Building Strong, Resilient Communities

We partner with Habitat for Humanity®, SBP, Smart Home America, Team Rubicon and the Insurance Institute for Business & Home Safety to build affordable, wind-resistant homes to FORTIFIED Home standards throughout the country.

Wildfire Defense Services

Protecting Our Customers from Increased Wildfire Risk

While our commitment to our customers is to make them whole after a covered loss such as a wildfire, we also help our customers avoid the loss entirely or mitigate the loss should one occur.

IBHS Sponsorship

Supporting Research in Severe Weather Readiness and Response

Travelers has partnered with the Insurance Institute for Business & Home Safety (IBHS) for more than 20 years.

Hurricane over earth as viewed from space

Travelers Institute®

Thought Leadership on Disaster Preparedness

The Travelers Institute has an extensive history of advancing education and dialogue around disaster preparedness.

Eco-efficient operations

Greening Claims

Monitoring the Environmental Impact of Our Vehicle Usage

Travelers maintains a fleet of vehicles operated primarily by Claim and Underwriting professionals. We work to minimize the number of vehicles and regularly evaluate our fleet options and plan to continue to transition our fleet to more environmentally efficient vehicles over time.

Office Renovations

Boosting Engagement and Saving Energy

The workspace redesign in our U.S. offices includes LED lighting upgrades and more efficient HVAC systems, which reduce the total energy required to run our buildings.

American Forests Partnership

Partnering for a Purpose – Helping to Reforest North America

Travelers Personal Insurance has achieved significant environmental, educational and operational benefits through bold partnerships with American Forests and the U.S. chapter of 1t.org.

Human capital management

Making Mental Health a Priority

Shattering the Stigma

Travelers provides a robust collection of benefits for employees that support all aspects of their lives, including their mental well-being.

Travelers Institute®

Travelers Institute University Outreach

The Travelers Institute supports the next generation of risk and insurance professionals by partnering with colleges and universities to offer a range of educational opportunities.

Committed to Military Veterans

Supporting Those Who Serve

Military veterans can face challenges when transitioning to the civilian workforce. Travelers recognizes that military veterans can bring valuable experiences and skills to the corporate world and is committed to supporting and helping veterans reintegrate into the workforce.

Fostering a More Inclusive Workplace for People with Disabilities

Providing Opportunities for Employees to Achieve Their Full Potential

As part of our commitment to fostering an inclusive culture and a work environment where everyone can thrive, Travelers partners with several organizations to support individuals of all abilities in the workplace.

Two people looking at a computer screen.

Innovation

IntelliDrive®

Leveraging Telematics to Encourage Safe Driving

Through consistent feedback and educational tips, our customers can better understand their driving habits and have the opportunity to influence their auto insurance premium by participating in our IntelliDrive® smartphone-based telematics programs.

Image of a phone with the IntelliDrive logo on the screen.

Claim University

Training World-Class Claim Professionals

Our Claim University team, based at our innovative flagship educational center in Windsor, Connecticut, is dedicated to providing technical training and professional development opportunities for our Claim employees.

Innovation for Safety

Leveraging Technology to Improve Worker Safety

Travelers leverages AI-assisted ergonomic assessments to help our customers improve worker safety.

National Catastrophe Center

Catastrophe Planning and Response

Our National Catastrophe Center is the hub of our catastrophe response planning and event response efforts.

Public policy

Travelers Institute®

Forces at WorkSM Initiative

The Travelers Institute launched the Forces at WorkSM initiative, offering a range of virtual and in-person programming to help the company’s business partners, its customers and the broader business community better navigate today’s most pressing workforce issues.

Travelers Institute®

Distracted Driving – Every Second Matters®

The Travelers Institute launched the Every Second Matters education campaign in 2017 to help combat distracted driving.

Travelers Institute®

Cyber: Prepare, Prevent, Mitigate, Restore®

Recognizing that education is critical to enhancing cybersecurity, the Travelers Institute has been promoting cyber awareness through a series titled Cyber: Prepare, Prevent, Mitigate, Restore®.

Wednesdays with Woodward® Webinar Series

Thought Leadership Programming

The Travelers Institute’s Wednesdays with Woodward® webinar series explores pressing issues at the intersection of public policy, insurance, business and leadership.

Travelers Institute®

Thought Leadership on Disaster Preparedness

The Travelers Institute has an extensive history of advancing education and dialogue around disaster preparedness.

Small Business – Big Opportunity®

Small Business Advocacy

Through its initiatives and programs, the Travelers Institute helps promote small business success by convening business owners around the country with industry experts to explore solutions to everyday business challenges.

Travelers Institute®

Travelers Institute University Outreach

The Travelers Institute supports the next generation of risk and insurance professionals by partnering with colleges and universities to offer a range of educational opportunities.

Safety & health

Travelers Medical Capabilities

ConciergeCLAIM® Nurse: Helping Injured Employees Return to Work

A one-on-one connection between a nurse and the injured employee, pioneered by the Travelers ConciergeCLAIM® Nurse program, helps injured employees access quality health care, stay engaged in the workforce and return to work as soon as medically appropriate.

Travelers Medical Capabilities

MyTravelers®: Secure and Convenient Access from Anywhere

Through MyTravelers® for Injured Employees, injured employees are empowered to engage in their return-to-work journey, provide updates regarding their recovery and interact with us digitally throughout the claim process.

Travelers Institute®

Forces at WorkSM Initiative

The Travelers Institute launched the Forces at WorkSM initiative, offering a range of virtual and in-person programming to help the company’s business partners, its customers and the broader business community better navigate today’s most pressing workforce issues.

Innovation for Safety

Leveraging Technology to Improve Worker Safety

Travelers leverages AI-assisted ergonomic assessments to help our customers improve worker safety.

Making Mental Health a Priority

Shattering the Stigma

Travelers provides a robust collection of benefits for employees that support all aspects of their lives, including their mental well-being.

Travelers Institute®

Distracted Driving – Every Second Matters®

The Travelers Institute launched the Every Second Matters education campaign in 2017 to help combat distracted driving.