2023 Travelers Risk Index: Understanding Cyber Risks

In 2023, the Travelers Risk Index, our annual national survey of approximately 1,200 business leaders, found for the ninth straight year that cyber risks remain one of the top three concerns among all businesses. Business leaders are concerned about unauthorized access to financial accounts, suffering a security breach or someone hacking into a company’s computer system, a system glitch that causes the company’s computers to go down or employees putting information or systems at risk. Notably, more than half of the participants think it is inevitable that, at some point in the future, their business will be a victim of a cyberattack.

Despite the heightened cyber concerns and increased threats, many businesses remain unprepared and have not even implemented basic prevention measures, such as:

• Using endpoint detection and response.
• Having an incident response plan.
• Having a post-breach team on retainer as part of an incident response plan.
• Using multifactor authentication for remote or administrative access.

Click here for a summary of the key findings from the 2023 Travelers Risk Index.

Related resources

• Travelers Institute^® Webinar: Cyber Readiness: 5 Critical Steps for Your Organization
• Travelers Institute^® Webinar: Cyber Risk Report: A View From the U.S. Government’s Lead Cyber Agency
• Travelers Institute^® Webinar: What’s Required? Understanding the New Cybersecurity Laws Impacting U.S. Critical Infrastructure