Eco-Efficient Operations: GHG Inventory & Goals

Travelers set a goal to reduce the company’s absolute Scope 1 and 2 GHG emissions by 40% by 2020, based on a 2011 base year. By year-end 2020, we exceeded our goal and, as of year-end 2023, we reduced the company’s absolute Scope 1 and 2 emissions by 54%. In April 2021, we made a commitment to become carbon neutral across our owned operations by 2030.¹

In recent years, we have implemented various emissions reduction initiatives, including:

Lighting. We have renovated our Travelers-owned Hartford area offices and Norcross and Omaha data centers to upgrade our lights to LED. We continue to explore LED lighting upgrades to other owned facilities.
Technology equipment upgrades. On a regular basis, we upgrade software and equipment in our data centers to help maximize energy efficiency.
Building fabric maintenance program. We have a comprehensive preventive maintenance and repair program (which includes a focus on windows and roof systems) designed to ensure building integrity and reduce energy loss.
Cloud migration. We have an enterprise initiative to utilize Software as a Service and Cloud-based solutions that will reduce our dependence on our data centers, which will reduce our carbon footprint, over time.
Efficient fleet vehicles. We regularly evaluate our fleet options and plan to continue to transition our fleet to more environmentally efficient vehicles over time.

The table below outlines our Scope 1, 2 and certain of our Scope 3 (business travel only) emissions data, all of which has been verified by an independent third party since 2013. The most recent five years are presented to include a comparison to the pre-pandemic year of 2019, as the period from 2020 to 2022 was impacted by decreased activity as a result of the pandemic. In addition, 2011 is included since it serves as the base year for the company’s initial GHG goal. We use The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard to calculate our Scope 1 and 2 GHG emissions; we use The Greenhouse Gas Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard to calculate our Scope 3 GHG emissions.

Metric	2023	2022	2021	2020	2019	2011
Scope 1 GHG Emissions (metric tons CO₂e)¹	19,586	17,828	12,794	13,500	23,746	37,436
Emissions from Mobile Combustion (metric tons CO₂e)	18,555	16,686	11,655	12,414	22,525	36,574
Emissions from Office Activity (metric tons CO₂e)	1,031	1,142	1,139	1,086	1,221	862
Scope 2 GHG Emissions (metric tons CO₂e)^1,2	19,049	20,322	20,683	21,908	27,970	47,167
Total Scope 1 and Scope 2 GHG Emissions (metric tons CO₂e)¹	38,635	38,150	33,477	35,408	51,716	84,603
GHG Emissions per Revenue (metric tons CO₂e per million USD)	0.93	1.03	0.96	1.11	1.63	3.32
GHG Emissions per Employee (metric tons CO₂e per person)	1.16	1.17	1.09	1.16	1.68	2.77
Scope 3 Emissions from Business Travel³	15,762	10,094	4,479	5,666	17,819	Not Tracked
Percentage of Electricity from Renewable Sources	24%	23%	22%	22%	19%	Not Tracked
Percentage of Total Energy from Renewable Sources	7%	7%	8%	8%	6%	Not Tracked
¹Refers to Scope 1 and 2 GHG emissions from owned operations. Owned operations do not include real estate holdings for investment purposes. ²Location-based method. ³Includes business air travel, rail travel and rental cars.