Community Support: Employee Volunteerism & Giving

We take pride in empowering our employees to have a positive impact on their communities by serving others. As community leaders, Travelers employees are more than strong corporate citizens – they are valuable assets to the communities in which they live and work. Year after year, our employees’ efforts to give back to the communities we call home are truly remarkable. We do not limit the number of paid volunteer hours an employee can take during the year; each employee works directly with their manager to balance volunteering for company-sponsored events and activities with their job responsibilities.

We hear from our employees about how connecting with their communities – by contributing their time, talents and financial resources – is personally rewarding, drives engagement and morale, and strengthens their commitment to our company’s mission. We also see how community involvement – whether by leading a team volunteer project, coordinating an event for a local nonprofit, providing pro bono services or serving on a charity’s board of directors – helps our employees develop as professionals, building competencies that we value in the Travelers workforce.

In 2023, Travelers partnered with five national non-profit organizations to provide curated team volunteer activities that, in turn, provided essential community resources:

Through the Travelers Community Connections intranet site, we continue to encourage Travelers employees to log their company-sponsored and independent volunteer activities, as well as view volunteer opportunities available in their communities. In addition, Travelers maintains both a matching gifts and volunteer rewards program to encourage and support employees in their efforts.

Travelers Community Connections Matching Gifts and Volunteer Rewards program

We amplify our employees’ generosity with the Travelers Community Connections Matching Gifts and Volunteer Rewards program. The program offers an annual cash match of up to $500 per employee for donations made through our online portal. Employees also are eligible to earn volunteer rewards at a rate of $20 per volunteer hour logged, which they can then designate as grants to eligible charities. Each employee may earn up to $1,000 in rewards annually. From 2014 through 2023, we matched our employees’ gifts of time and money with $21 million in matching funds.

Our annual Community Connections Campaign also encourages employee giving through fundraising events in support of United Way affiliates across the country and reminds employees about the ability to give to their favorite charities through payroll deduction and other methods. During the 2023 campaign, which was themed “Ensuring Resilient Communities,” employees raised more than $900,000 for our local communities through over 100 creative virtual and live events.

Travelers Community Connections team volunteer grants

The Travelers Community Connections field office volunteer grant program encourages volunteer initiatives at our offices across the United States by supporting employee team requests for grants of up to $15,000 to support local schools and nonprofit partners.

In 2023, this program supported 21 organizations partnering with Travelers offices across the country with more than $200,000. In addition, we provided more than $550,000 to Habitat for Humanity affiliates throughout the United States and Canada, supporting more than 54 Travelers team home builds.

As demonstrated below, these programs add up to millions of dollars in assistance for the communities we call home.