Eco-Efficient Operations: Paper Usage

Travelers has implemented a variety of business initiatives to reduce our paper usage. In 2019, Travelers started partnering with American Forests, one of the oldest conservation groups in the United States, to fund the planting or conservation of one tree for each Personal Insurance billing account converted to paperless billing.

As of 2025, we have funded the planting or conservation of more than 7 million trees across 19 U.S. states and Canada through our partnership with American Forests. Our current commitment is to fund the planting or conservation of up to 10 million trees by 2030. In addition to restoring natural landscapes, providing habitat for wildlife and naturally capturing carbon emissions, this effort has helped us minimize our environmental impact and carbon footprint. Beyond this campaign’s environmental impacts of planting trees, paperless billing provides an added level of convenience for customers by allowing for easy access and retrieval of billing documents, while helping us save millions of dollars in paper and postage costs.

Additional details on the eco-efficiency aspects of our strategy can be found in the Climate Strategy and Public Policy sections.