Safety & Health: Fire & Life Safety
Travelers Risk Control fire protection specialists have broad experience in many industries, such as manufacturing involving metal, wood, plastic, paper and textiles; wholesale and retail business; educational organizations; and various service organizations. Our fire protection specialists and consultants evaluate fire hazards and assess facilities and operations relative to property protection and business continuity. We conduct more than 20,000 on-site and virtual property surveys each year. In addition to property surveys, we may offer our customers a range of services, including customized consulting, employee training programs, evaluation of fire protection equipment and fire protection specifications, and plan reviews for new construction. Our Fire Protection Impairment Tool, available on our secure MyTravelers® for Business website and mobile platform, is designed to help customers record and communicate with Travelers when a sprinkler system, fire pump, special extinguishing system or other fire protection system component is out of service. The tool allows customers to track impairments at multiple properties and sends automatic reminder emails to help them ensure their systems are restored and back in service in a timely manner, protecting their business and employees.
Our specialists have deep expertise in fire and life safety standards. They maintain memberships with various National Fire Protection Association standards committees, the Underwriters Laboratories (UL) Fire Council, various UL committees and the Insurance Institute for Business & Home Safety. They are also active in the nonprofit Property Insurance Research Group, which is part of the Fire Protection Research Foundation.
More about safety & health
Approach
As an employer, we’re committed to the safety, health and well-being of our more than 30,000 employees – our most valuable asset. And as an insurer, we are in the business of improving the safety, health and well-being of our customers and our communities.
Safety awareness & culture
Travelers Workforce Advantage® is our comprehensive approach to helping our Business Insurance customers manage employee safety.
Industrial hygiene laboratory
Our Industrial Hygiene Laboratory provides critical data to our customers, underwriters and Workers Compensation specialists to help them make informed decisions that keep employees safe and produce long-term value.
Ergonomics consulting services
Our ergonomics specialists focus on helping customers identify and reduce ergonomic risk factors in the workplace.
Transportation safety
Travelers Risk Control transportation specialists provide effective fleet risk management solutions to businesses with commercial auto fleets.
Preventing chronic pain & potential opioid use
Our Early Severity Predictor®, Corridor of Care® and CustomCareSM programs deliver on the Travelers Promise and illustrate the shared value we create for our customers, their employees, our communities and our shareholders.
Illustrative initiatives
Travelers Medical Advantage®
ConciergeCLAIM® Nurse: Helping Injured Employees Return to Work

Travelers Medical Advantage®
MyTravelers®: Secure and Convenient Access from Anywhere

CustomCare℠ and Workers Compensation Injury Recovery
Enhancing the Experience of Injured Employees

Innovation for Safety
Leveraging Technology to Improve Worker Safety

Innovation in Workers Compensation Recovery
Finding Innovative Ways to Manage Workers Compensation-Related Injuries

Making Mental Health a Priority
Shattering the Stigma
