Safety & Health: Industrial Hygiene Laboratory
Our Industrial Hygiene Laboratory, located within our Claim University campus in Connecticut, provides specialized services to our business customers to help them assess employee exposures to potentially harmful environments and work toward the prevention of occupational illnesses. Our laboratory has been nationally accredited by the American Industrial Hygiene Association since 1976. Our laboratory is equipped with state-of-the-art analytical instrumentation, sampling equipment and methods for analyzing more than 500 chemicals and a dedicated staff of certified industrial hygienists, chemists and technicians. The laboratory offers our customers a wide array of sampling and analysis protocols based on Occupational Safety and Health Administration and National Institute for Occupational Safety and Health methodologies.
The Industrial Hygiene Laboratory provides critical data to our customers, helping them make informed decisions regarding their employees’ safety; additionally, the laboratory provides data to our underwriters and Risk Control consultants, contributing to Travelers’ creation of long-term value. In 2024, the Industrial Hygiene Laboratory performed more than 36,000 analyses on approximately 20,000 samples for chemical exposures, helping customers better protect their employees. The experienced staff develops innovative analytical methods and recommends products and services to monitor workplace environments to help customers improve the health and safety of their employees. Our ability to adapt and leverage virtual consulting tools enables us to provide our customers with timely support and guidance when on-site visits are unavailable.
More about safety & health
Approach
As an employer, we’re committed to the safety, health and well-being of our employees – our most valuable asset. And as an insurer, we are in the business of improving the safety, health and well-being of our customers and our communities.
Safety awareness & culture
Travelers Workforce Advantage® is our comprehensive approach to helping our Business Insurance customers manage employee safety.
Ergonomics consulting services
Our ergonomics specialists focus on helping customers identify and reduce ergonomic risk factors in the workplace.
Transportation safety
Travelers Risk Control transportation specialists help customers understand auto risk while providing effective fleet risk management solutions to businesses with commercial auto fleets.
Fire & life safety
Travelers Risk Control fire protection specialists and consultants evaluate fire hazards and protection systems, helping customers protect property, life and business.
Enhancing the experience of injured employees
Travelers takes a biopsychosocial approach to employee recovery, identifying and addressing the many factors that may impact recovery after an injury or illness.
Preventing chronic pain & potential opioid use
Our programs, which help injured employees while reducing Travelers’ opioid-related claim costs, illustrate the shared value we create for our customers, their employees, our communities and our shareholders.
Illustrative initiatives
Travelers Medical Capabilities
ConciergeCLAIM® Nurse: Helping Injured Employees Return to Work

Travelers Medical Capabilities
MyTravelers®: Secure and Convenient Access from Anywhere

Travelers Institute®
Forces at WorkSM Initiative
