Safety & Health: Industrial Hygiene Laboratory
Our Industrial Hygiene Laboratory, located within our Claim University Campus in Connecticut, provides specialized services to our business customers to assess employee exposures to potentially harmful environments and work toward the prevention of occupational illnesses. Our laboratory has been nationally accredited by the American Industrial Hygiene Association since 1976. Our laboratory is equipped with state-of-the-art analytical instrumentation, sampling equipment and methods for analyzing more than 500 chemicals, and a dedicated staff of certified industrial hygienists, chemists and technicians. The laboratory offers our customers a wide array of sampling and analysis protocols based on Occupational Safety and Health Administration and National Institute for Occupational Safety and Health methodologies.
The Industrial Hygiene Laboratory provides critical data to our customers, underwriters and Workers Compensation specialists to help them make informed decisions that keep employees safe and produce long-term value. In 2023, the Industrial Hygiene Laboratory performed more than 30,000 analyses on approximately 20,000 samples for chemical exposures, helping customers better protect their employees. The experienced staff develops innovative analytical methods and recommends products and services to monitor workplace environments to help customers improve the health and safety of their employees. Our ability to adapt and leverage virtual consulting tools enables us to provide our customers with timely support and guidance when on-site visits are unavailable.
More about safety & health
Approach
As an employer, we’re committed to the safety, health and well-being of our more than 30,000 employees – our most valuable asset. And as an insurer, we are in the business of improving the safety, health and well-being of our customers and our communities.
Safety awareness & culture
Travelers Workforce Advantage® is our comprehensive approach to helping our Business Insurance customers manage employee safety.
Ergonomics consulting services
Our ergonomics specialists focus on helping customers identify and reduce ergonomic risk factors in the workplace.
Transportation safety
Travelers Risk Control transportation specialists provide effective fleet risk management solutions to businesses with commercial auto fleets.
Fire & life safety
Travelers Risk Control fire protection specialists and consultants evaluate fire hazards and assess facilities and operations relative to property protection and business continuity.
Preventing chronic pain & potential opioid use
Our Early Severity Predictor®, Corridor of Care® and CustomCareSM programs deliver on the Travelers Promise and illustrate the shared value we create for our customers, their employees, our communities and our shareholders.
Illustrative initiatives
Travelers Medical Advantage®
ConciergeCLAIM® Nurse: Helping Injured Employees Return to Work

Travelers Medical Advantage®
MyTravelers®: Secure and Convenient Access from Anywhere

CustomCare℠ and Workers Compensation Injury Recovery
Enhancing the Experience of Injured Employees

Innovation for Safety
Leveraging Technology to Improve Worker Safety

Innovation in Workers Compensation Recovery
Finding Innovative Ways to Manage Workers Compensation-Related Injuries

Making Mental Health a Priority
Shattering the Stigma
